Terms of Service

Welcome to Sterling Haven. By accessing or using our website, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website.

General Conditions

  • You must be at least 18 years old or have permission from a parent or guardian to use this website.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products for any illegal or unauthorised purpose.

Products & Descriptions

  • We make every effort to display product colours, images, and descriptions as accurately as possible.

  • All jewellery is described as 925 sterling silver where stated.

  • Minor variations may occur due to lighting, screen settings, or manufacturing processes.

Pricing & Payments

  • All prices are listed in GBP (£).

  • We reserve the right to change prices at any time without notice.

  • Payment must be received in full before orders are processed.

Orders

  • We reserve the right to cancel or refuse any order.

  • In the event of an order cancellation, any payment made will be refunded in full.

Limitation of Liability

Sterling Haven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.